Terms and Conditions

Welcome to the website of 5FX Labs LLC, a video production agency headquartered at 651 N Broad St, Middletown, DE 19709, USA. By using our website (“Site”) or engaging our video production services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please refrain from using our Site or services.

1. Scope of Services

5FX Labs LLC offers comprehensive video production services, including:

• Concept development
• Scriptwriting
• Filming, editing, and post-production
• Motion graphics, sound design, and color grading

Each project’s scope will be outlined in a formal agreement or contract before work begins.

2. Client Responsibilities

To ensure a smooth production process, clients must:

• Provide all necessary materials (e.g., brand assets, scripts) in a timely manner.
• Respond to feedback requests and approval milestones promptly.
• Ensure that any third-party content (e.g., licensed music or footage) they provide is properly cleared for use.

Any delays caused by the client may impact the agreed timeline and could incur additional costs.

3. Ownership and Intellectual Property

• Final Deliverables: Upon full payment, the client will own the final video content as agreed in the project contract.
• Agency Use: 5FX Labs retains the right to use project deliverables for promotional purposes unless the client requests otherwise in writing.
• Third-Party Licenses: Any third-party assets used (e.g., stock music or images) are subject to their respective licensing terms.

4. Payments and Fees

• Payment terms will be outlined in the project agreement or invoice.
• Invoices are due as specified (e.g., 50% upfront, 50% upon project completion) unless otherwise agreed.
• Late payments may result in additional fees or suspension of services.

5. Revisions

5FX Labs offers a limited number of revisions as defined in the project agreement. Additional revisions may incur extra charges, which will be communicated before further work is undertaken.

6. Limitation of Liability

While we strive for excellence in all our projects, 5FX Labs LLC is not liable for any:

• Indirect, incidental, or consequential damages related to the use of our services.
• Delays or project issues caused by third-party vendors or unforeseen circumstances beyond our control.

7. Cancellations and Refunds

• Either party may cancel the project with written notice.
• Refunds (if applicable) will be based on the work completed up to the cancellation date.

8. Confidentiality

Both parties agree to keep all non-public information shared during the project confidential unless otherwise agreed in writing.

9. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we handle your personal information.

10. Governing Law

These Terms are governed by the laws of the State of Delaware, USA.

11. Changes to These Terms

We may update these Terms at any time. Continued use of our Site or services constitutes acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

5FX Labs LLC
651 N Broad St, Middletown, DE 19709, USA